Sales Sister Terms and Conditions
Effective Date: Jan 2026
These Terms and Conditions (“Terms”) govern the use of consultancy services provided by Sales Sister, a trading name of Versatile Marketplace Ltd (“we”, “us”, “our”). By engaging with our services, you (“the Client”) agree to be bound by these Terms.
1. About Us
Sales Sister operates under Versatile Marketplace Ltd, providing consultancy services aimed at enhancing workflow and performance of existing employees. We offer business support, process optimisation, and workflow enhancement services.
2. Scope of Services
We provide consultancy services as agreed in writing via: - A signed agreement or proposal - Email confirmation - Invoice acceptance
Services may include, but are not limited to: - Workflow assessment and optimisation - Employee performance and process analysis - Consultancy reports and recommendations
Any additional services requested by the Client must be agreed upon separately and may incur additional charges.
3. Client Responsibilities
The Client agrees to: - Provide accurate and complete information necessary for service delivery - Ensure employee cooperation where required for workflow analysis - Inform us of any changes that may impact service delivery - Use recommendations and materials appropriately
The Client retains responsibility for decisions made based on our consultancy advice.
4. Fees and Payment Terms
· Fees are outlined in the proposal or invoice provided.
· Payment is due within from the invoice date, unless otherwise agreed.
· Late payments may incur interest in accordance with the UK Late Payment of Commercial Debts Act.
· Services may be paused or terminated if payment is not received.
5. Cancellations
· Cancellations must be made in writing.
· If the Client cancels, fees for work already completed will still apply.
6. Confidentiality
Both parties agree to keep confidential all business, personal, and operational information shared during the engagement. Confidentiality does not apply to: - Information already in the public domain - Information required to be disclosed by law
7. Intellectual Property
All materials, tools, and documents provided by us remain the intellectual property of Versatile Marketplace Ltd, unless otherwise agreed in writing. Clients are granted a non-transferable licence to use materials solely for their internal business purposes.
8. Data Protection
We handle all personal data in accordance with UK GDPR and our Privacy Policy. By engaging our services, the Client confirms they have lawful grounds to share any employee or operational data with us.
9. Limitation of Liability
To the fullest extent permitted by law: - We are not liable for any indirect, incidental, or consequential losses - Our liability is limited to the total fees paid for services rendered - Consultancy recommendations are advisory and implementation decisions remain the Client’s responsibility
We do not guarantee specific business outcomes or performance improvements.
10. Termination
Either party may terminate the agreement with written notice if: - The other party breaches these Terms and fails to remedy the breach within a reasonable timeframe - The Client fails to pay due invoices
Upon termination, all outstanding fees for completed work remain payable.
11. Force Majeure
We are not liable for delays or failure to perform services due to events beyond our reasonable control, including but not limited to natural disasters, strikes, or technical failures.
12. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be handled exclusively in the courts of England and Wales.
13. Amendments
We may review and amend these Terms periodically. The updated version will be provided to the Client upon request or published on our website.
14. Contact Information
For questions regarding these Terms, please contact: Versatile Marketplace Ltd (Sales Sister)
Email: jo@salessister.co.uk
If you’d like sections tailored to your exact service structure or added clauses (e.g., subcontractors, disclaimers, or service-level terms), I can update this document.